Privacy policy

Privacy Policy

Effective Date: 05/01/2023

This Privacy Policy describes how LoWo Artworks ("we," "us," or "our") collects, uses, shares, and protects the personal information obtained from visitors and customers ("you" or "your") of our online store. We are committed to safeguarding your privacy and ensuring the security of your personal information. Please read this policy carefully to understand our practices regarding your personal information.

  1. Information We Collect We may collect the following types of personal information when you visit or make a purchase from our online store:

1.1. Personal Information: This includes your name, email address, phone number, shipping address, billing address, and payment information (such as credit card details). We collect this information to process your orders, deliver products, and provide customer support.

1.2. Usage Data: We may collect non-personally identifiable information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and referring website. We use this information to analyze trends, administer our website, and improve our services.

1.3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and gather information about how you use our website. You can manage your cookie preferences through your browser settings.

  1. Use of Personal Information We may use the personal information we collect for the following purposes:

2.1. Order Processing: To process and fulfill your orders, including arranging shipping, providing order confirmations, and resolving any issues related to your purchase.

2.2. Customer Support: To respond to your inquiries, provide assistance, and address any concerns you may have.

2.3. Marketing and Promotions: With your consent, we may send you promotional materials, newsletters, or updates about our products, discounts, and special offers. You can unsubscribe from these communications at any time.

2.4. Analytics and Improvements: To analyze website usage patterns, improve our products and services, and enhance your overall experience on our website.

2.5. Legal Compliance: To comply with applicable laws, regulations, and legal processes, such as responding to lawful requests and protecting our rights and interests.

  1. Information Sharing and Disclosure We understand the importance of maintaining your privacy, and we do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with certain trusted third parties under the following circumstances:

3.1. Service Providers: We may engage trusted service providers to assist us in operating our business and providing services to you, such as payment processors, shipping companies, and email marketing platforms. These providers are contractually obligated to handle your personal information securely and confidentially.

3.2. Legal Obligations: We may disclose your personal information when required to comply with applicable laws, regulations, legal processes, or government requests.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of our business assets, personal information may be transferred to the acquiring entity or third party as part of the transaction.

  1. Data Security We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  2. Your Rights and Choices You have certain rights regarding the personal information we hold about you. These rights may include:

5.1. Access and Correction: You can request access to your personal information or ask us to correct any inaccuracies.

5.2. Opt-out: You can opt out of receiving marketing communications from us by following the instructions provided in the communication or contacting